Big 5 of Upstream Leadership 2

Presidential Detail

Extent a leader influences how a team perceives itself:

Set good, ethical standards and hopefully team will follow
Be consistent in treatment of each member by following policies
Do not show favouritism
Treat with respect, follow the golden rule principles
Have each other’s back and support the team identity

Be accountable – Don’t Be equal to “Do as I say, not as I do” type of leader

Team member brought up a personal example regarding “taking ownership” of the events that happens in ones life and not being the victim.

Listened to the Audio Tape

Joseph Fretz, Kathy Nisch, Samanthia Rousos, Alan Schroeder

Living Lavita

We looked at how close we have become since we started this journey. The team has decided to continue to have our weekly meetings through out the rest of the year.

The team talked about how when we are working we think about the tools of pathways adn that we try to use them at work and mostly at home. Helen shared a story of how this has influenced her when dealing with her boys.. it does not always work but you can take pride in to those moments that do.

We all talked about the successes we have had in our personal lives, since experiencing pathways and how this has been positive on us and on our team.

Judy Moore, Carol Fleck, Helen Underwood, Tanya Molnar

Big 5 of Upstream Leadership

MERRY CHRISTMAS AND A HAPPY NEW YEAR!!!!!

May each of you have the merriest of Christmas' and the happiest of New Years...

A big thank you to Alan for sharing his "grandmother's" christmas recipe cookies. Alan has a talent for baking cookies and sharing!!!!!

Living Lavita

Tanya, we missed you!!!! Our team spent the first few minutes discussing what up-stream meant and then talked about what leading up is all about...

We discussed that if you have a strategy ahead of time then this will creat less work down stream. Helen shared about how Sylvie Lemond is really good at doing this. When Sylvie sends out an RFP she also sends the supply agreement so that the supplier can review it and respond appropriately. This allows the terms and conditions to be agreed to ahead of time, saving many conversations and rework down the road. Being a planner helps to have smoother roads. It is proactive vs reactive.

Judy helps Helen to stay on a roll showing her leadership, when Judy is on vacation, Helen really notices a difference. Judy shared that she feels better when on a high road vs the low road. When you consistently take the low road you can learn to hate yourself. The team discussed that sometimes there is a fine line between degrees of high road, you want to take the high road but you also want to get your point across without others on the low road taking advantage of you.

Judy told us about a situation at her old company. There was a part that was critical to manufacturing and this part had a six week lead time. The part was used on multiple lines. The line that Judy was responsible for was running well and Judy had her orders placed well in advance. A gentleman who managed another line was way behind in his ordering and had missed the six week deadline, for ordering and a very important promotion was coming up in two weeks. The gentleman called the supplier and yelled and screamed at them to give him the parts ahead of the other orders that had been placed on time. The vendor called the company and asked what he should do, this actually caused a big fight between departments. Judy said that she lost respect and trust of the gentlement. The team discussed how an under developed wellness culture and small R's will take longer to get things done as their is a lack of trust and you need the Big 5 to have a good team and be on the right path!

Judy Moore, Helen Underwood, Tanya Molnar, Carol Fleck

Presidential Detail

Important things a leader should achieve when leading a team and why
· Lead by example, utilizing pathway tools to create happy productive team
· Create a team to “do it right the first time”…need to understand how it impacts others within the organization when you don’t take the time.
· Team member brought up a quote that she heard and it stuck with her “If you don’t have time to do it right the first time…how are you going to have time to fix it?”

Set a plan in place so you can get the results achieved or you’ll find that you’re compromising.

Utilize “4 keys to saying NO.
Schedule and plan accordingly
Find a work balance approach or time manage by prioritizing

Example came up: when planning family vacation – have to do so in advance so you can get what’s needed achieved in making this time enjoyable and not just spur of the moment.

Plan for staying on Target: Try to do the best at building a wellness culture by utilizing the pathway tools.


Listened to the Audio Tape

Joseph Fretz, Kathy Nisch, Samanthia Rousos, Alan Schroeder

Salsa Brew Crew

Fernando Cevellos, Mike Fantasia, Nicole Hummer, MariAnne Wozniak, Shannon Haines

Get Smart

Glenna Takats, Joan Channell, Chris Walton, Cindi Phalen

T.O.P. (Tools of Pathways)

Amy Yarad, Steve Fitzpatrick, Sean Pennywitt, Kyle Reau

High Road/Low Road

Rounding a bend, the path began to lean upward.

Within minutes the fork in the road became visible.

Sally I. Kennedy

Living Lavita

We talked about how Tanya is planning her sons first birthday party. Doing all of this she realized how everyone has an opinion about how best to celebrate this day. She opted to take the high road by realizing that you can not please everyone but you can listen to what they have to say.
Speaking about taking the high road, we had some discussion about road rage. How drivers seem to be even more aggressively than ever. We talked about how in Florida there are a lot of "elderly" drivers down there that tend to drive slow and how it can be a big source of drivers falling off the path.
To close the meeting we talked about who in our organization can take the high road. We discussed and gave examples of how Ricky, Sylvie, and Laura are great leaders in this.

Judy Moore, Helen Underwood, Tanya Molnar, Carol Fleck

Get Smart
There will be times when we take the low road instead of the high road. The benefit is recognizing when that has happened, take a step back, apologize when needed and rebuild those relationships to achieve results. When we witness someone else taking the low road, or are the recipient of such, we can in turn take the high road, "be the bigger person", and not be drug down by it. I love the commercials (don't even know what the product is) where one person's good deed causes the next person's good deed, and so on and so forth. It eventually comes back full circle. Magic Moments and the Awareness Muscle are closely tied to the High Road. You need to have those "moments" and flex that "muscle" to help you take that "high road".

Glenna Takats, Joan Channell, Chris Walton, Cindi Phalen

Salsa Brew Crew

One member is currently working with the plants on a new purchasing model
She has been faced with a lot of resistance with no respect or regard for the process change.
She has been able to continue on the high road to make things happen
As a department thank you for hitting the numbers, our group went to a glass blowing gallery.
We have the chance to make glass blown creations of all kinds......mine was a glass slipper.
It was a great gesture on behalf of O-I to do this for us.................thank you very much.
I had one vendor, whom we no longer deal with screaming at me, claiming we still owed him money. It took 3 phones calls to identify where and how the error happen, at which time it was figured it out. Vendor never even said thank you for your help, but I made sure I expressed the holiday season was upon us and that I hoped he and his family would have a great time......deep breathe
Fernando Cevellos, Mike Fantasia, Nicole Hummer, MariAnne Wozniak, Shannon Haines

Presidential Detail

Our discussion talking about being Ethical was focused around payment terms.

How might we focus more on the magic moment and capture what our children are doing right as opposed to punishing the behavior when we respond they are doing something wrong. That is something we need to work with. This also extends to Grandchildren. Need to keep the positive reinforcement with our children. Need to explain that the behavior is not acceptable and what they can do other than hitting/slapping/pinching others. Offer solutions to teach how they can deal with their emotions at such a young age.
Listened to Audio-CD
Joseph Fretz, Paul Smith, Samanthia Rousos, Kathy Nisch, Alan Schroeder

T.O.P (tools of pathways)

Amy Yarad, Steve Fitzpatrick, Sean Pennywitt, Kyle Reau

Magic Moments and the awareness Muscle

"The difference between the impossible

and the possible lies in a person's determination."

- Tommy Lasorda

Living Lavita
We talked about the Awareness Muscle in others and Helen shared she sees it in her kids and how they think things through and not just react. They have a choice. Judy said she tells people "way to go to the negative" instead of seeing the positive.
Helen talked about how she thought the Speed of Trust training she went through was a huge eye opener for her. She talked about how some people were surprised by their peers comments and it was a huge awareness for the team to see how others perceived them. She shared that one person went it with negative thoughts about the program and came out with positive thinking.
In relation to decision making we talked about the pay being changed from biweekly to monthly and whether or not management would've still made the decision to change it if they knew the hardships it had/has on the employees. We talked about people needing to be disciplined with their money but that it's difficult when you have a large family. We agreed it's a big elephant!
In regards to making decisions Helen talked about an upcoming vendor meeting where she'll be negotiating RFP's and how it isn't her strength. She said she's happy Sylvie will be there with her to help teach her.
Judy talked about traveling with her husband. Judy is leaving for Florida tomorrow, 12/03, and said her husband gets really stressed out. Judy said she's aware of his stress and works her way through it. She said she knows when to be the Chief and when to be the Indian......during travel she's the Indian! :-)
The question was asked as to whether or not people knew how they came across to others and Carol shared the story of recording her husband during one of their telephone conversations and then playing it back for him. He couldn't believe the way he talked to her and makes the effort to not be that way. Judy said she had a boss like that and when she brought it to his attention he made the effort to change the way he talked to her. Helen said she wishes her kids would see how cranky they are sometimes in the morning. LOL
Carol said there's often times she makes decisions and there are other times she thinks to herself "should I or shouldn't I". She has to stop and think about the domino effect.
Helen said as she becomes more aware of the awareness muscle it makes making decisions easier.
Tanya said it goes back to the Big R and feeling confident about yourself to make the decision.

Judy Moore, Tanya Molnar, Helen Underwood, Carol Fleck

Get Smart

What came first, the chicken or the egg? Do we recognize a Magic Moment because we are flexing our Awareness Muscle, or are we learning to flex our Awareness Muscle because of Magic Moments? The two go hand-in-hand; Magic Moments are recognized by using the Awareness Muscle and the Awareness Muscle is exercised by Magic Moments. We can choose how we respond to a situation, build on those instances when we've handled a situation appropriately and don't beat ourselves up when we didn't. When we are flexing our muscle, recognizing magic moments, we continue to be On A Roll and feed our Big R. Those with small R's are focusing from the back side of the energy circle, therefore unable to flex the Awareness Muscle. I'd rather play offense then defense; I want to be the one advancing the ball up the field, not the one putting the hurts on the other guy.

Glenna Takats, Joan Channell, Chris Walton, Cindi Phalen

Presidential Detail

We have two, External and Internal awareness muscles. Peoples behavior actions, etc is an example of External. Internal is how you feel about certain situations. External is stronger, easier to be a person on the outside and harder to express your inner emotions to others, how I’m feeling, being critical, why am I avoiding the moment. Are we aware that we criticize ourselves?

Magic moments, have been frequent recently particularly at home. Work related and holiday related perhaps. We seem to be Doofusing others more frequently lately. Are we tired, physically emotionally drained, do we become less aware of our emotions. We need to commit to be more accountable.

We tend to have excuses for why we don’t get something done, seems to be a lot of problems going on right now. Being calm and striving for calm is the focal point for inner peace. Seen in children, remain calm and they too will be calm.

A member had a phone call involving a heated topic and internally is a request that the customer needs from me. Instead of escalating the heated conversation I brought the level down to a calm tone and speech and was amazed at the response and how we were able to clarify the situation.

Daughter had minor surgery and family members stated possible frightening outcomes that frustrated me beyond belief. I was able to remain calm and ensure my daughter everything would be just fine. In the end it was and she is doing great.

Listened to Audio-CD

Joseph Fretz, Paul Smith, Samanthia Rousos, Kathy Nisch, Alan Schroeder

Salsa Brew Crew

We have all found that Magic moment - Awareness muscle is one of the most important tools.
They are used each and every day in our work and home lives, and increasingly becoming
somewhat automatic..................which is great.

One a story at the meeting was about a family who came into the restaurant just before closing. She helped them get a quick meal in very little time and also had to deal with an irate family member who called her a B_ T_ H.................she handled it very calmly and received a nice tip for her help. One member, recently moved from the USA to Brazil, he was faced with office flooding - mosquitoes - new people. He managed to get everything in order and still had a great big smile for everyone around him. He maintained his composure and met the challenge.
Fernando Cevellos, Mike Fantasia, Nicole Hummer, MariAnne Wozniak, Shannon Haines

T.O.P. (tools of Pathyways)

Amy Yarad, Steven Fitzpatrick, Sean Pennywitt, Kyle Reau